Care during the Pandemic

Safe Practice during

Covid-19 Pandemic

Paula has been back working since the middle of June 2020, with the full support of Glasgow City Council’s Environmental Health department and the British Acupuncture Council. Michelle has returned a bit later – 22nd July 2020, as her work is more consistently hands on for a longer duration, and therefore required a slower return to work, ensuring at all times we are continuing to provide safe, effective treatment during the pandemic.

What is Different

We completed a fresh Risk Assessment to take account of this novel airborne virus and have made some modifications to the clinic and procedures we follow:

In the Communal Areas

  • stairwell and banister cleaned more frequently throughout the day (landlord’s responsibility)
  • sanitiser has been installed at the top of the stairs
  • staggered appointments to stop chance of passing in stairwell (PLEASE ARRIVE AT YOUR APPOINTMENT TIME)

Within the Clinic

  • Hand washing facilities fully available and accessible – and sanitiser is preferred
  • Request to attend the clinic alone (exception being a carer)
  • reception area: desk only – chairs not available for visitors.
  • books, tester products removed.
  • no longer offering water during your session (as you would have to take your mask off to drink!)

Treatment Rooms

  • Treatment bed covers have been replaced with Vinyl
  • pillows are now in wipeable plastic covers
  • neck support also now with vinyl covering
  • UV-C sterilisation has been installed in each room.

Toilet facilities

No changes here – you are still more than welcome to use our gender free toilet!

Your appointment.

  • in line with Scot. Gov guidelines, mask wearing is compulsory within ALL of the clinic area.
    • if you are exempt please contact to discuss with your therapist – this is to protect not only YOU, but the therapists working and the other patients who use the space.
  • pre-screening email is sent out 36 hours before your appointment – please reply & confirm before your session (failure to do so will mean no access to the clinic)
  • first visit acupuncture sessions are now split into a 45 minute ONLINE or phone consultation, followed by an in person follow up session which will include manual assessment and your treatment.
  • treatments not currently available: facials, cosmetic acupuncture and ear candling
  • Classes have been taken online.

Additional Cleaning Protocols

Both Paula and Michelle completed Covid-19 specific courses, along with numerous meetings with the British Acupuncture Council to establish the best ways of working. 

We have checklists to ensure everything is cleaned between each and every appointment within the clinic. We use eco- friendly (but effective and tested for Covid-19) detergents and bamboo cloths.

We bring our workwear to the clinic in a sealed bag. We either use an apron or change our clothing when appropriate. Both to minimise the risk of cross contamination.

More recently, aprons have been added to practice.

Visors worn when near working near the ‘danger zone’ (face/head).

We have always worn separate clinic only shoes!

Local lock down Planning

As we all well know, the guidelines set out by Scot. Gov are subject to change depending on how we are doing generally with the pandemic.

We will adhere to that guidance & that of the British Acupuncture Council who have also provided a roadmap to care depending on the level of the lockdown.

The current state in the west coast of Scotland is restrictions on households only – all classes have been temporarily stopped for now – so only meeting one to one in a professional context.

last updated 17.09.20
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