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  • What treatments do we offer?
    We offer natural, evidence based, complementary therapies: Traditional East Asian Medicine: Acupuncture (accredited) cupping (dry) electro acupuncture moxibustion GuaSha, cosmetic/facial acupuncture dietary therapy lifestyle analysis/advice (aka health coaching!) Massage/body work Sports and remediial Massage Pregnancy Massage Swedish Massage IASTM (instrument assisted soft tissue manipulation) Reflexology Hara (abdominal) massage
  • What are we doing to protect the planet?
    I am doing as much as I can, and am ALWAYS looking for more ways to improve. I buy all my cleaning products in bulk packages and they are all environmentally friendly and natural. Our electricity provider is 100% renewable. I use bamboo guide tubes, and the needles come in recyclable packaging. I have a PPE recycling box in the clinic (feel free to bring any of your single use PPE), bought from reworked.
  • Forms of payment?
    We accept cash, card or BACS transfer for your appointments within the clinic in Glasgow.
  • Is there parking?
    If you hold a blue badge there is parking immediately outside the clinic. Street parking is available on adjacent streets – closest being Wellington Street. After 6 pm you can also park on single yellow lines in the area. Many choose the car parks linked to the two large shopping centres – St Enochs and Buchanan Galleries.
  • Do we have disabled access?
    At the moment NO: Currently there is 1 step to climb as you enter the building (we are awaiting a ramp to be inserted). , then there is a wheelchair lift at the next few stairs and then a lift to take you up to the 3rd floor.
  • Is there Public transport access?
    We are approximately a 2 minute walk from Glasgow Central Station, with most of the buses that serve the city centre stopping just along on Hope Street.
  • What are our qualifications?
    All our therapists are full qualified and members of their associated bodies.
  • Do we send appointment reminders?
    Yes we send reminders for the acupuncture treatments, and any other treatment we offer. - we send up to 3 email reminders for appointments and one text reminder 2 hours before the appointment.
  • What is your cancellation policy?
    We require 24 hours notice to change or cancel your appointment. Failure to give this notice, or attend your appointment incurs the full treatment fee.
  • What is your privacy policy?
    We DO NOT sell or share any of your information with 3rd parties. We use software that is GPDR compliant. For more detailed information please see our full policy here.
  • How often should I have a massage?
    Generally regular massage is more beneficial, so every week or every two weeks would be ideal but I understand that this is not always practical for every person. Regular massage can help prevent tension, pain, injury and be an effective tool for de stressing and relaxing both body and mind. Preventing issues is always better that waiting for something to go wrong and then trying to address it. At the same time, it will depend on your current physical and emotional needs and the type of massage treatment you are having.
  • Is sports massage the same as deep tissue massage?
    Although both modalities will involve a deeper pressure than Swedish massage, a sports massage is a more focused treatment that involves an assessment of the individual to carry out work on a specific area of the body. Usually, an area where injury is present or areas that are vulnerable to injury and under pressure from repetitive movements due to current physical activities. A sports massage will use a variety of deep and light techniques including mobilisations and stretching. A deep tissue massage on the other hand is less specific and will usually involve a full body treatment.
  • What should I wear when I come for a sports/remedial massage?
    You can come in your normal everyday clothes, but I will ask you to bring along a pair of loose-fitting shorts and a vest top or t-shirt to change into before we begin your session. Your session will begin with a short visual assessment to look at things like posture and any imbalances in the body. I will then take you through a series of simple movements to assess your range of movement, the specific muscles I will work on during your treatment and the techniques I will use to treat them. Wearing the appropriate clothing allows me to carry out this part t of your treatment effectively which allows me to make the best treatment plan for you.
  • Is my body covered during a massage?
    Yes.  I will leave the room while you get onto the bed, and you will always be covered by a towel. I will have to adjust the towel at times to massage areas such as legs and lower back for example, but your modesty will always be respected and if you are not comfortable with the level of coverage, please do let me know.    I always want you to fell completely happy and relaxed during your treatment.  Its your massage, and I am always directed by you when it comes to your comfort.
  • What are knots?
    Knots are what therapists usually refer to as trigger points.  They occur when muscle fibers or fascia tense and tighten.  This is usually caused by overloading the muscle to the point that it contracts and then doesn’t relax leading to less blood flow to the muscle, causing that pain and tension you can feel.  It can also be caused by injury to the muscle which then results in the muscle creating internal scarring to try and repair the damage, which will build up and can feel like a solid lump.  Interestingly knots can also be caused by poor hydration, stress and poor quality of sleep.  
  • Can my massage therapist feel Knots?
    Yes, I can feel those pesky knots! For me it will feel like a hard lump, it will vary in size and moves about slightly under my hand like a marble under the skin when I massage the area affected.  You will often feel that it can be quite tender but building up pressure gradually and within your comfort levels as I work on the knot, you will begin to feel that the pain dissipates and afterwards you will feel that you have less tension and more ease of movement.  This can sometimes happen in one session but often if it is a trigger point that has been built up for a longer period, more than one session will be needed to really help tackle the problem.
  • Is it normal to feel sore after a massage?
    Yes, it is often expected that you can feel a bit tender after a massage, especially when it comes to sports and remedial massage.  This is due to the techniques used which will reach deeper layers of the muscles and surrounding tissue and the application of deeper pressure.  Though I will always work within your comfort levels when applying pressure.  I often like to compare a deeper massage to a good workout for your muscles.  If you go to the gym and do a workout, its safe to say you’re going to feel that your muscles will feel a bit tight and achy the next day.  That’s a normal expectation that you know will ease off in a day or two, and it’s the same with a sports or remedial massage in some cases.
  • Do you offer packages for ongoing massage care?
    I am more than happy to discuss a package with you for ongoing care if this is something you are interested in.  This will be done on an individual basis, so just give me a wee call and we can have a chat about this in more detail.
  • What should I expect after a massage?
    Everyone feels different after a massage treatment, so there is no one answer to this question.  Here are some of the most common things people say they feel after they have had a massage: ·       I have a burst of energy and feel lighter ·       I have more ease of movement and I feel less tension in my muscles where I felt it before ·       I feel a bit spacey, relaxed and a bit sleepy People often feel that they need to urinate right away after a massage (this happens as we stimulate the systems of the body with massage) and your body wants to release toxins.  Sometimes the next day if the person has had a deeper level of pressure during their massage, they can feel a bit achy, but this should disappear within a day or so and you will be left feeling great. It is less common to feel unwell after a massage, but it does rarely happen.  Because massage lowers the blood pressure when you then get up it is possible to feel a bit lightheaded and nauseous.  Getting up slowly after your massage and not rushing will stop this from happening.  If you are a bit dehydrated you could also find that you feel a bit off after a treatment and have a slight headache, again this can be remedied by making sure you are well hydrated both before and after your treatment. 
  • Can you spend a whole hour on just my back?
    Yes, I can spend an hour on your back and its preferable to do this if you are specifically finding that you have issues in an area/area of your back.  Rather than having a full body massage it would be more beneficial for me to focus here, unless the reason for booking a full body massage is for relaxation purposes.   This is something we can discuss when you book an appointment or during your consultation.  In the same way I can also spend a whole hour just working on legs or other parts of the body if it is an area of particular concern.  With Sports and Remedial massage this is usually the case as we are using a targeted approach, with Swedish massage it is a bit more general, but we can still focus only on the areas you want during your session.
  • What actually does acupuncture do?
    The science doesn’t yet explain it, but it does show the effects it has on the body on a number of levels. It has been shown to release endorphins (the bodies natural pain killers), it regulates blood pressure, it reduces inflammation and it helps to switch us from the parasympathetic (fight, flight, freeze) side of our nervous system into the sympathetic (rest and digest) system. HOW it does these things we don’t quite understand using the western, allopathic medical model.
  • What style of acupuncture is practiced?
    I trained in Traditional Chinese Medicine, which incorporates the 8 principles & zang fu, and still use this as the backbone of my treatments. I have also completed training in 5 elements acupuncture, scalp acupuncture, Electon Adapted Neurotherapy, electro acupuncture, auricular acupuncture including NADA protocols, Korean Sa’am acupuncture and I’ve dabbled in Japanese acupuncture too. I tend to combine these depending on what you are needing.
  • How long is the training?
    My initial training was a standard 3 years English degree (you cant study to degree level in Scotland). It included a minimum of 1000 hours of practical, supervised clinical time. Quite honestly, 15 years in I’m still learning.
  • Does it hurt?
    The short answer is no, not really. Acupuncture can feel weird, you can occasionally get a wee ‘zap’ type feeling or a bit of a tingly feeling, but not pain per sae. So much so i can perform acupuncture on a balloon without it bursting
  • Does acupuncture really work?
    No, I scam people for a living hahahah … of course I am going to say yes, and in my experience it works for way more conditions than have currently got research to support them. Scientific research by its very nature has to be incredibly specific and they can’t extrapolate to other similar conditions, so a research paper shows that acupuncture is effective in treating knee osteoarthritis, but that doesn’t then mean we can say acupuncture is effective in osteoarthritis elsewhere in the body.
  • Is acupuncture covered by insurance?
    Insurance often requires more than simply an acupuncture qualifications, and requires a professional membership – I am a full member of the British Acupuncture Council. You will be able to use your insurance to pay for your acupuncture treatments if your insurance is with XYZ
  • Can acupuncture help muscle spasms?
    I was once called a witch by a friend of mine when I released her lower back spasms in less than 10 minutes using points on the back of the hand.
  • What conditions can be treated by acupuncture?
    I don’t treat ‘conditions’ I treat the whole person, I look at all the signs and signals the body is giving us (e.g. how you sleep, your mood, what your urine is like, as well as why you are in the clinic) and create a treatment plan to help break those unhelpful body habits and get you to your fabulous vital self. That said, most folks come to see me for a specific reason, be that back pain (including sciatica), plantar fasciitis, arthritic knees, Irritable Bowel Syndrome or anxiety, the treatments offered will focus on clearing those symptoms while also working to.
  • How long do the benefits of an acupuncture sessions last for?
    A single session will give you anything from 12 hours to a couple of weeks of feeling better. I typically recommend committing to a course of acupuncture. Think of each session as a ‘dose’ of acupuncture, bit like taking an anti-biotic, you don’t take one and expect that your infection is completely cleared.. you need to take the full course. What constitutes a course again varies so much from person to person and symptoms needing resolved. I find 6 sessions is a fantastic starting point, typically no more than 7 days between each session to really make a significant dent, the better you feel the less frequently you need the sessions.
  • How long is a session?
    The initial consultation is up to 90 minutes, that gives me enough time to take a medical history, asking you questions you’ve probably never thought about before and give you the first treatment. The follow up sessions include a quick check in and the treatment, I allow 55 minutes for that.
  • What happens in a treatment?
    We talk first and foremost – I ask LOTS of questions about your health, about your history, and about your lifestyle – promise I’m not just being nosey – this gives me a picture of what your body is going through and guides my treatments. Treatment involves you being up on a (deliberately very strong) treatment couch suitable for every size of body (I have a separate, adjustable face cradle for the vertically blessed). I will talk to you in great detail about what to expect sensation wise and from the modalities I use, but a treatment will almost always include acupuncture needles, but it may start with cupping, massage, moxibustion, and electro acupuncture, and acupressure. Once your needles are in you are left alone to relax (you are left with a wee button to press to get my attention). During this relaxation time most drift into a daydream like state, if not actually falling asleep – its not uncommon to wake yourself snoring – if you are uncomfortable being left just let me know! Treatment finishes with needles being removed and you getting ready, having a wee glass of water if you’d like one and paying/rebooking before wandering back out into the city centre in a much calmer more ‘zen like’ state 😊
  • What should I wear for treatment?
    Acupuncture should never be done through clothing so I need to see your flesh where the needles need to go. Most frequently needles go from elbow down, knee down, back or abdomen and head.. (but sometimes I do need access to the hips – if you have sciatica for example). I would suggest wearing loose comfortable clothing that we can easily pull up to the knee. But I have a drawer full of towels to cover you and protect your modesty.
  • Is acupuncture safe?
    When performed by a professional, degree qualified, licensed acupuncturist, it is incredibly safe.
  • Is acupuncture safe during pregnancy?
    Absolutely, again, when performed by a licensed, degree qualified acupuncturist is it not only safe in pregnancy but can help support a healthy pregnancy for both baby and parent to be, be that morning sickness, anxiety or pelvic pain. What treatment is right for me? It depends not only on what is going on for you but personal preference. What type of massage do I need?
  • What treatments can I have when pregnant?
    Within our clinic, Paula is able to offer all of her treatments from acupuncture, cupping and specialist pregnancy massage at ANY stage in your pregnancy to help you feel better – even offering a combination of them if its appropriate for you.
  • How long does acupuncture take to see results?
    It’s a bit of a ‘how long is a piece of string’ question: it massively depends on how long you have had and the intensity of the symptoms. I typically find that folks start to feel better with the first session, be that more relaxed, less pain or better sleep, if we get to three sessions and you are feeling NO different at all then I am not the therapist for you – and I’ll recommend other things to try, unfortunately its not for absolutely EVERYONE (nor am I!!)
  • Can I combine massage and reflexology in one treatment?
    Absolutely! Many clients who enjoy Swedish massage to de stress and re balance often enjoy reflexology as it has the same effects on the body and mind when it comes to de stressing and relaxing. Combining a 30-minute Swedish massage with a 30-minute reflexology session can be a very powerful treatment with the following benefits: ease general tension, improve sleep and mood, promote relaxation, reduce anxiety, mobilise stiff or tired toes, ankles and feet, and encourage the body’s own natural healing process, boosting the immune system.
  • What can I expect at a Reflexology treatment?
    Reflexology mainly concentrates on the feet but can sometimes involve the hands. During your session I use a variation of massage and pressure point techniques to work over what’s known as reflex points. These points correspond to specific areas of the body and by working over these points I can identify any imbalances occurring in the body and encourage the body’s own natural healing process to release these areas, helping to bring the body back into balance.
  • What is the difference between wet and dry cupping
    They are very similar in that a vacuum is created by placing a cup over the skin to lift and pull the flesh up into the cup, thereby creating a movement of blood and lymph fluids to the surface of the body. Wet cupping differs in that before placing the cup the body is pierced to draw blood once the cup is placed on. Paula does NOT offer wet cupping, only dry.
  • What do people say about you?
    Firstly, that I am a very warm welcoming genuine person – I have an uncanny ability to make others feel completely at ease in my company. I am also called brave sometimes, which surprises me, as I am simply me, I don’t think of my life or my choices as brave.. I have crazy hair colours as they make me smile, I went back to uni for 2nd time because Acupuncture created a spark, a curiosity in me I hadn’t felt before (and STILL to this day feel).. I married a woman after years of thinking I was straight because I opened my eyes and heart and fell in love with a woman.. I’ve also been told my hugs are very therapeutic (just ask if you need one).
  • Why do you have ‘crazy’ hair?
    Why not? I honestly don’t know any more – I just enjoy having a wee flash of colour (or 2). I find my hair too boring without either an ‘extreme cut’ or colour.
  • Why are you an acupuncturist?
    While living in South Korea (teaching English as a 2nd language) I managed to give myself a rather serious burn from boiling water (a superficial partial thickness burn previously known as a 2nd degree burn) and one of the options for treatment was acupuncture. I then had more treatments and got to watch some of my friends have treatments too.. and honestly a wee voice in the back of my head said.. go study acupuncture! So I did! Came back to the UK (as my Korean wasn’t good enough to study) and moved to Manchester and got my degree in Traditional Chinese Medicine (Acupuncture) from the University of Salford. I then moved back to Glasgow, started working within a fabulous established clinic in 2007.. and the rest, as they say, is history..
  • Do you treat yourself?
    I do, for things like a cold, or sudden pain. I do also use electro acupuncture on my self regularly to regulate inflammation and ‘tonify Blood’. I do also get acupuncture from other acupuncturists as I don’t believe I am able to treat myself objectively.
  • What are you qualified in (big list!)
    Oft it’s a bit of a list… YES I adore learning! I have a Bachelors of Science 2i with Honours in Traditional Chinese Medicine (acupuncture) A Bachelors of Art 2ii with honours in Psychology. I have VTCT in Swedish Massage, Indian Head Massage. Well Mother Pregnancy massage diploma (with distinction) As well as post graduate training in Warm bamboo massage, face lift massage, holistic facials, Muscle Energy Technique, IASTM (Instrument Assisted Soft Tissue Manipulation), hara massage (abdominal), ear candling and I have my Reiki 1 and 2 attunements. I've also done approximately 50 hours a year worth of post graduate acupuncture training with a list here Acupuncture for complex conditions in pregnancy Acupuncture for fertility Male infertility Facial enhancement Acupuncture PCOS and Endometriosis and Acupuncture Acupuncture for good Mental Health Scalp acupuncture & advanced techniques Introduction to Safeguarding Children and Young People (0-18) Workshop
  • What are you qualified in?
    I have an HND in complementary therapies which includes qualifications in Swedish massage, Advanced Reflexology, Traditional head massage and Aromatherapy. I have a diploma in Remedial and Sports Massage, and I am qualified in holistic facials. I also have my Reiki 1 and 2 attunements. I do also have a BA Hons degree in Fine art/Photography, which as you can tell is not related to what I do as a job now, but being creative is still a big part of my life, and something I enjoy when I have free time.
  • Why did you want to become a massage therapist?
    At more than one point in my life I have struggled with chronic back pain and high levels of stress and anxiety.  I discovered massage and other modalities after a friend recommended that I try massage for my back pain. I found that it helped me with not only my physical pain but also my emotional health.  I went on to discover many other wonderful therapies along the way such as reflexology, aromatherapy, shiatsu and acupuncture.  They have all helped me in different ways when I have needed to feel more grounded, less stressed, and ease pain and tension within my body.  I love learning new things and after receiving such good results from the therapies firsthand, I wanted to know more about them.    I had come to a crossroads in my career in 2016 and after a bit of reassessing life in general, I signed up for a HNC in complimentary therapies at college, going on to complete my HND and then doing further study in sports and remedial massage.  Becoming a therapist has changed my life in so many ways.  I had been craving a career that had more meaning, something that allowed me to help others to feel better both physically and mentally.  Having been there myself and experiencing the profound effect therapies had for me I wanted to be able to share this with other people.   I am now more passionate than ever about my own health and wellbeing and helping others to improve theirs too.  Once you discover the world of therapies such as the ones I have talked about, you realise that you look at your health in a whole new way, you start to think about prevention and maintenance of your health and wellbeing rather than waiting for illness to approach and looking for the cure.  I always say it’s more than just a massage, once you discover what therapies work for you and you see positive results, you will find you become more in tune with your body and are able to support it and care for it more than ever before.  
  • How long have you been in practice?
    I have been a practicing massage and reflexology therapist sin ce 2019.
  • What is your favourite treatment to do?
    My favourite treatment to do is body massage, both Swedish and sports and remedial.  I love sports and remedial massage as I enjoy being able to use my knowledge of anatomy to work on issues in greater detail.   I find it very rewarding when I can get to the root of what’s causing someone to feel pain or tension for example and help them get to a place where they feel better than when they first walked into my treatment room.  At the same time, I enjoy the modality of Swedish massage as sometimes what someone needs the most is a good relaxing full body massage to help their stress melt away.  Swedish massage is great at achieving this and I enjoy the slowed down pace of the treatment.   It’s very grounding for the client, but also for me as a therapist.  We all need to learn to slow down sometimes and be in the moment, a good Swedish massage will certainly help you to achieve this.
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